Distance sales within the European Union include cross-border sales of goods and services to a private consumer (B2C) in another EU Member State when the seller doesn’t meet face-to-face with the customer. Organizations must ensure that the VAT on distance sales is paid to the Member State in which the goods or services are delivered.
While this regulation mainly applies to eCommerce sales to private EU consumers, it is also valid for mail order sales and telesales.
The Union One-Stop Shop (OSS) is an online portal where businesses can register for the OSS and declare their intra-community distance sales. Each EU member state integrates an online OSS portal.
Go to, then enable EU intra-community Di
stance Selling (or EU Digital Goods VAT if you created your database before July 1, 2021), and Save.
Fiscal Positions and Taxes #
Once enabled, the feature automatically creates all the necessary taxes and fiscal positions needed for each EU member state, based on your company’s country.
We highly recommend checking that the proposed mapping is suitable for the products and services you sell before using it.
Refresh tax mapping #
Whenever you add or modify taxes, you can update automatically your fiscal positions.
To do so, go toand click on the Refresh tax mapping button.